Who We Are π§
Our Core Values π
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π Innovation First
We source and test cutting-edge gadgets built for U.S. compatibility. Curiosity drives us to bring tomorrowβs tech into todayβs homes.
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π‘ Accessibility for All
Breakthrough tech shouldnβt break the bank. Through smart sourcing and efficient systems, we make innovation affordable.
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ποΈ Stellar Service
Your experience comes first. Enjoy 24/7 help via email, phone, or live chat, blending automation with real human care.
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π Growth & Community
We empower creators, influencers, and dreamers with affiliate programs, resources, and partnerships to grow together.
How Nova Electronics Was Born π§¬
Founded in 2023 in Lawrenceville Georgia, Nova Electronics grew from a passion for emerging technology and digital freedom. We set out to make innovative gadgets once reserved for early adopters available to everyone.
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π What started as a small idea quickly became a mission: bridge the gap between futuristic tech and everyday life. From AI-powered devices to smart home essentials, we source globally and ship locally to bring tomorrowβs tools to your doorstep today.
π€ What types of products do you offer?
We carry cutting-edge gadgets AI-powered devices, smart home tools, gaming accessories, and more all chosen for quality and U.S. compatibility.
π Where are you based?
Nova Electronics is headquartered in the United States, with U.S. fulfillment partners. We process orders through multiple suppliers, but domestic shipping infrastructure helps speed delivery.
π What is your return / refund policy?
You can request returns between 7 to 90 days after receiving your item. The item must be in original condition, unused, with tags and original packaging. Some supplier-based items may have shorter windows; check the product page or contact us.
πΈ Who pays return shipping?
If the return is due to our error (defective/wrong item), weβll provide a prepaid return label where applicable. Otherwise, return shipping may be your responsibility.
π¦How does shipping work and how long does it take?
- Order Processing: 1β5+ business days, depending on supplier and product availability.
- Transit Time: Varies with carrier, destination, and product. Estimates shown on product page or checkout.
- Tracking: Once shipped, youβll get a tracking number by email so you can monitor progress.
π‘οΈ What warranty and protections do I have?
All purchases are subject to your legal rights and Nova Electronicsβ policies. We do not guarantee that product appearance will exactly match what you see on screen (color/display differences) and we disclaim implied warranties except where required by law.
π Do you ship internationally?
Yes some products ship worldwide. International customers may incur customs, import taxes, or other charges. These are the buyerβs responsibility. Shipping times and costs depend on supplier, destination, and product.
π How do I contact support if thereβs a problem?
Email us at contact@novaelectronics.us with your order number and issue (defect, damage, wrong item). For lost/damaged packages, reach out within 14 days of expected delivery.